Scrolling Bulletin

2024 Consumer Confidence Report

The 2024 Consumer Confidence Report (CCR) is now available on the district’s website.  Please click on the green tab to the left “Consumer Confidence Report” and the 2024 CCR will upload.  The 2024 CCR can also be accessed by clicking on the gray “Documents Tab” above and clicking 2024 CCR.  If you like a hard copy of the 2024 CCR please contact the District Office at 913-783-4325.  If you have any questions or concerns regarding the CCR you can contact Jerry Bennett at 913-783-4325.

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Monthly Statement Information

The district offers two methods of receiving your monthly statement. You can receive a paper statement by mail or an e-statement through email. You can also register for an online account through our website, and have 24/7 access to your balance due, current statement, usage, or to make a payment. All statements are sent out on the last business day of each month. If you have not received your statement by the 5th of the month, please consider going online or calling the office and we can send another one to you. If you have any questions or would like to update your contact information, please call us at 913-783-4325 or email billing@ruralwater2mico.com.

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Automated Notification Calls

The District tries to notify patrons who will be affected by line breaks or work being done that will have an impact on the water service. These calls are sent through an automated calling service to notify those in the work area. It is important for the District to have current contact numbers on file for patrons to receive these calls. Please contact the office if you have had a number change since setting up your account. If you are not sure, please call or email and we will be happy to verify the information on file. If you receive the automated call, please be patient when answering, it does take a few seconds for the call to connect.
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Blue Flags on Meters
District staff and meter readers will be placing blue flags near meter pits for regular maintenance. Please do not remove or tamper with the flags. If you have any questions, please contact the District Office.
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Hillsdale lake is experiencing elevated manganese levels at our raw water intake due to the large temperature swings over the past few weeks. We have increased our treatment processes to accommodate for this change but would like to let customers know they may experience a tan/brown tint to their water as it comes into contact with system chlorination and air. Rest assured this water is safe to drink and is within tolerance of our water quality and health standards. We are continuing to flush lines throughout our system and expect the manganese to drop back to usual levels within 1 week. For any questions or concerns, please contact our office for additional information.

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