HOW TO CHECK FOR A LEAK AT YOUR METER

For Regular Meter Sets:

First make sure there is no water running inside or outside.

Next check the meter. (Please do not turn off the meter when checking for a leak. If the meter is off it will prevent any water from passing through your service line and will affect your results. When taking the reading, you may need to take something to wipe off the meter face. It is not uncommon for the meters to build up a dirty film which can give the appearance of a cap. )

Make sure the red triangle is not spinning. If the triangle is spinning (and you are not aware of any water being used) there is water passing through the meter and may be indicating a leak.

If the meter is not spinning, take a reading at the meter. It will read like a car odometer. There will be seven digits; the last digit is a non-moving zero. Please write down your readings, this will help if you need any assistance from the District Office.

Do not use any water for at least thirty minutes, if possible wait one hour or more.

Then after that time, take another reading to see if it has changed. If it has, there is water passing through the meter and you may have a leak.

You can repeat the previous steps to narrow down possible locations for a leak by using shut off valves (if available), such as a shut off to the house or any outside hydrants.

For E-Coder Meter Sets:

To determine if your meter is an E-Coder, it will have a black cap that covers the meter. Once the cap is opened, there will be a row of digital numbers. Sometimes the numbers may not be visible because the meter is “sleeping.” If that happens, you can wake up the meter by turning on water or shining a flashlight onto the surface of the meter. There will be a small light symbol indicating where to shine the light. Once the meter is awake, the numbers will become visible. The E-Coder will show a faucet, either flashing or consistent, when it is indicating a leak.

If you find that you have a leak, the water can be turned on and off at the meter when not in use to help minimize the water loss until you can get the leak repaired. During extremely cold temperatures, make sure the meter pit lid is securely closed when not in use to prevent the meter from freezing.