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Update(10:09am): The leak has been found and fixed. The pressure for the whole area affected should return to normal.

Update: This does include calls from the surrounding area, including 239th, 243rd, Jingo, & Quivira. Our guys are searching the area now.

Calls are starting to come in this morning about low pressure near the area of 247th & Pflumm Rd. We are sending someone to check and see what is going on. We will update when we know more.
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1 week ago  ·  

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Due to the extreme cold conditions we are in, there has been an increase in the number of customers calling because they have no water. If you suddenly lose water, or it is only in parts of the house, it may be due to frozen pipes. If you think your pipes may be frozen, try warming the area close to where the you suspect the freeze is occurring. Open cabinet doors to allow warm air to circulate. USING CAUTION, put space heaters or hair dryers near the area you think is frozen. Make sure you know where your shut off valve is located in case of a break. We are trying to keep the meter lids closed as much as possible to prevent additional problems. The snow on top will act as insulation for the meter pit, which helps prevent your meter from freezing. Please DO NOT use any heat source in the meter pit, such as torches or flammables. If you think the meter is frozen please contact the District Office so we can send one of our technicians. ... See MoreSee Less

2 weeks ago  ·  

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The District Office will be closed Monday, February 15, 2021 in observance of Presidents’ Day. Regular hours will resume on Tuesday. For all billing or account questions please call back during regular business hours. In case of emergency, please call the office number and follow the prompts to contact the technician on duty. We wish you a safe and healthy holiday. ... See MoreSee Less

2 weeks ago  ·  

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Update(10:02am) We are now able to access our system and our payment portal is working again.

We are experiencing power issues, and our system is down. This also means our website payment portal is not working. We will post an update when it is fixed. We apologize for the inconvenience.
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3 weeks ago  ·  

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