The District Office will be closed at 12:00 p.m. on Friday, July 1st and all-day Monday, July 4, 2022, in observance of the Independence Day Holiday. In case of emergency please call 913-783-4325 and follow the prompts for the technician on duty. For all billing or account questions, please call back during regular business hours.
The District wishes you a Safe and Happy Holiday!!
The District will temporarily discontinue using combined chlorine on July 15, 2022. Instead, free chlorine will be used for up to thirty days. This is part of the District’s annual maintenance program. Patrons may notice a stronger than usual chlorine taste and smell to the water. This is only temporary and is necessary to “burn out” the system to kill certain “nitrifying” bacteria that do not show up on the routine sampling. These bacteria are not harmful to humans or animals. They tend to cause slime growths within the waterlines and create a higher than normal demand on chlorine, thus lowering disinfection properties.
The chlorine taste may linger after the free chlorine has been discontinued. Some areas may not notice the taste difference for up to three weeks after this treatment change. In some cases, there may be some natural soluble iron and manganese present in the waterlines. Free chlorine may further oxidize these substances. If you notice off-colored water, call the District Office and we will flush in your area.
Your water will continue to be safe to use and drink!
The 2022 Consumer Confidence Report (CCR) is now available on the District’s website. Please click on the green tab to the left “Consumer Confidence Report” and the 2022 CCR will upload. The 2022 CCR can also be accessed by clicking on the gray “Documents Tab” above and the clicking 2022 CCR. If you like a hard copy of the 2022 CCR please contact the District Office at 913-783-4325. If you have any questions or concerns regarding the CCR you can contact Jerry Bennett at 913-783-4325.
The District tries to notify patrons who will be affected by line breaks or work being done that will have an impact on the water service. These calls are sent through an automated calling service to notify those in the work area. It is important for the District to have current contact numbers on file for patrons to receive these calls. Please contact the Office if you have had a number change since setting up your account. If you are not sure, please call the Office and we will be happy to verify the information on file. If you receive the automated call, please be patient when answering, it does take a few seconds for the call to connect.
Due to growing concerns regarding the update to the E-Check payment system, we are no longer able to offer this option online through the customer portal on our website. Check payments can be made by phone to our office. Credit card payments remain available online. We also offer a recurring auto-withdrawal with no service fees. That form can be found on our website or please call the office to request a paper copy. Payments can also be made by mail, at our office, or in the drop box. We apologize for the inconvenience.
⚠️⚠️⚠️ There is a large leak affecting the Louisburg area. Our field crew is on site now. Due to the size of the leak our tower level is low. We are asking all patrons in that area to please conserve water at this time, to help reduce the demand on the tower. This repair is estimated to last into the afternoon today. Updates will be posted when available.Update(12:56pm) Water is on and the repair is complete. ... See MoreSee Less
Independence Day Holiday HoursThe District Office will be closed at 12:00 p.m. on Friday, July 1st and all-day Monday, July 4, 2022, in observance of the Independence Day Holiday. In case of emergency please call 913-783-4325 and follow the prompts for the technician on duty. For all billing or account questions, please call back during regular business hours.The District wishes you a Safe and Happy Holiday!! ... See MoreSee Less
RWD #2 To Use Free ChlorineThe District will temporarily discontinue using combined chlorine on July 15, 2022. Instead, free chlorine will be used for up to thirty days. This is part of the District's annual maintenance program. Patrons may notice a stronger than usual chlorine taste and smell to the water. This is only temporary and is necessary to "burn out" the system to kill certain "nitrifying" bacteria that do not show up on the routine sampling. These bacteria are not harmful to humans or animals. They tend to cause slime growths within the waterlines and create a higher than normal demand on chlorine, thus lowering disinfection properties.The chlorine taste may linger after the free chlorine has been discontinued. Some areas may not notice the taste difference for up to three weeks after this treatment change. In some cases, there may be some natural soluble iron and manganese present in the waterlines. Free chlorine may further oxidize these substances. If you notice off-colored water, call the District Office and we will flush in your area.Your water will continue to be safe to use and drink! ... See MoreSee Less
Update(2:42pm) Water has been restored to most of the area EXCEPT those on Quivira South of 327th. They are still working to restore service to those customers. Update: water is on for everyone now⚠️Line Work on Tuesday, June 28th at 8:30 a.m. ⚠️We will be working near 327th & Quivira Rd on Tuesday, June 28th beginning at 8:30 a.m. Customers in the area may have low pressure or no water until the work is done. Estimated completion is early afternoon. Updates will be posted online when available. We apologize for any inconvenience. ... See MoreSee Less
Update(12:05p.m.) water is back onA main line has been hit near 231st & Mohawk. Customers in the area may have low pressure or no water until the repair can be made. Estimated completion is early afternoon. Updates will be posted when available. ... See MoreSee Less