The District will temporarily discontinue using combined chlorine on July 15, 2022. Instead, free chlorine will be used for up to thirty days. This is part of the District’s annual maintenance program. Patrons may notice a stronger than usual chlorine taste and smell to the water. This is only temporary and is necessary to “burn out” the system to kill certain “nitrifying” bacteria that do not show up on the routine sampling. These bacteria are not harmful to humans or animals. They tend to cause slime growths within the waterlines and create a higher than normal demand on chlorine, thus lowering disinfection properties.
The chlorine taste may linger after the free chlorine has been discontinued. Some areas may not notice the taste difference for up to three weeks after this treatment change. In some cases, there may be some natural soluble iron and manganese present in the waterlines. Free chlorine may further oxidize these substances. If you notice off-colored water, call the District Office and we will flush in your area.
Your water will continue to be safe to use and drink!
The 2022 Consumer Confidence Report (CCR) is now available on the District’s website. Please click on the green tab to the left “Consumer Confidence Report” and the 2022 CCR will upload. The 2022 CCR can also be accessed by clicking on the gray “Documents Tab” above and the clicking 2022 CCR. If you like a hard copy of the 2022 CCR please contact the District Office at 913-783-4325. If you have any questions or concerns regarding the CCR you can contact Jerry Bennett at 913-783-4325.
The District tries to notify patrons who will be affected by line breaks or work being done that will have an impact on the water service. These calls are sent through an automated calling service to notify those in the work area. It is important for the District to have current contact numbers on file for patrons to receive these calls. Please contact the Office if you have had a number change since setting up your account. If you are not sure, please call the Office and we will be happy to verify the information on file. If you receive the automated call, please be patient when answering, it does take a few seconds for the call to connect.
Due to growing concerns regarding the update to the E-Check payment system, we are no longer able to offer this option online through the customer portal on our website. Check payments can be made by phone to our office. Credit card payments remain available online. We also offer a recurring auto-withdrawal with no service fees. That form can be found on our website or please call the office to request a paper copy. Payments can also be made by mail, at our office, or in the drop box. We apologize for the inconvenience.
We are now hiring for a Receptionist/File Clerk at the District Office. For more information or the job description, please select the CAREERS tab on our homepage.
Update(11:25a.m.) Due to complications the completion time will be extended until late afternoon. ⚠️Main Line Tie In Scheduled Monday 08/08/22⚠️A main line tie in is scheduled for Monday, August 8, 2022 at 9 a.m. for customers on 243rd West of Pflumm Rd. Customers in that area may have low pressure or no water until the work is complete. Estimated completion is early afternoon.⛈ **This is weather permitting. ... See MoreSee Less
Update(10:51am) repair is complete⚠️⚠️We are repairing a leak today near 255th & Somerset Rd. The work will begin at 9:30 a.m. and estimated completion is early afternoon. Customers in the area may have low pressure or no water during the repair. ... See MoreSee Less
UPDATE(08/03/22 @ 11a.m.) the water is back on.UPDATE: They are done working on the repair today. They will finish tomorrow (08/03/22), and work will begin at 8:30 a.m. Estimated completion is late morning. The water was not turned off today but will be turned off in the morning. ⚠️⚠️REMINDER: We are repairing the leak on Overbrook Rd south of 68 Hwy tomorrow, Tuesday, August 2nd beginning at 9 a.m. Estimated completion is mid-afternoon. Customers in that area may have low pressure or no water until the repair is complete. ... See MoreSee Less
The District Office will be closed from 12:00-2:00 p.m. today as we celebrate the retirement of Sandra Morgan. Sandra has served the District Office for 31 years. We wish her the best of luck in her next chapter! ... See MoreSee Less
UPDATE: This repair has been rescheduled due to weather. New repair date will be Tuesday, August 2nd @ 9 a.m. (weather permitting) ⚠️⚠️We will be repairing a leak tomorrow, Wednesday, July 27th beginning at 9 a.m. on Overbrook Rd, south of 68 Hwy. Customers in that area may have low pressure or no water until the leak is repaired. Estimated completion is mid-afternoon. Updates will be posted when available. ***The repair will be weather permitting. ... See MoreSee Less