Scrolling Bulletin

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Automated Notification Calls

The District tries to notify patrons who will be affected by line breaks or work being done that will have an impact on the water service. These calls are sent through an automated calling service to notify those in the work area. It is important for the District to have current contact numbers on file for patrons to receive these calls. Please contact the office if you have had a number change since setting up your account. If you are not sure, please call or email and we will be happy to verify the information on file. If you receive the automated call, please be patient when answering, it does take a few seconds for the call to connect.
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E-Check payments are No longer available online
Due to growing concerns regarding the update to the E-Check payment system, we are no longer able to offer this option online through the customer portal on our website. Check payments can be made by phone to our office. Credit card payments remain available online. We also offer a recurring auto-withdrawal with no service fees. That form can be found on our website or please call the office to request a paper copy. Payments can also be made by mail, at our office, or in the drop box. We apologize for the inconvenience.
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!!NEW MAILING ADDRESS!!

PLEASE BE AWARE WE ARE CHANGING OUR MAILING ADDRESS TO THE DISTRICT OFFICE LOCATION:

 25290 HARMONY RD

PAOLA, KS 66071

**WE WILL BE DISCONTINUING USE OF THE PO BOX 186 

We are still receiving mail through the Post Office Box at this time.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

Latest News

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MIRWD2

MIRWD2

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⚠️⚠️We have located a leak near 263rd & Somerset Rd. Our field crew is in the area now. Customers in the area may be experiencing low pressure or no water. They will make a repair as soon as possible. Updates will be posted when available.Update: This will affect customers near 255th & Somerset, then going south on Somerset Rd past 267th St. Also including customers on 263rd St near Somerset. Estimated completion is late afternoon/early evening. ... See MoreSee Less

1 hour ago  ·  

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Update: water is back on⚠️⚠️Leak Repair⚠️⚠️We are repairing a leak today near 68 Hwy & Hospital Drive beginning at 11:00 a.m. Estimated completion is early afternoon. You may experience low pressure, or no water during the repair. Updates will be posted when available. ... See MoreSee Less

4 days ago  ·  

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🦃Thanksgiving Holiday Hours🦃The District Office will be closing at 12:00 p.m. on Wednesday, November 23, 2022, and all-day November 24-25, for Thanksgiving. In case of emergency, please call 913-783-4325 and follow the prompts for the technician on duty. For all billing or account questions, please call back during regular business hours. ... See MoreSee Less

2 weeks ago  ·  

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Update: they are turning the water back on⚠️⚠️We are repairing a leak this morning, beginning at 9 a.m. Estimated completion is early afternoon. This will affect customers near 287th & Lookout Rd. You may experience low pressure or no water during the repair. Updates will be posted when available. ... See MoreSee Less

2 weeks ago  ·  

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Final Update: the repair has been made and the water is back onCorrection: the water is still off due to complications Update 2: they are turning the water back on. You may experience air in the lines(which also causes cloudiness) but your water remains safe to use. Update: They are trying to isolate the affected area. Customers east of 69hwy, including Miami 4, may have lower pressure than normal. This may also include customers within 3 miles west of 69hwy from 311 going north to 239th. There is not a current time estimate yet, as they working through the damage that has been done. Someone has hit our line near 271st & Metcalf Rd. Customers in the area may have low pressure or no water. Our field crew is on the way. We will make a repair as soon as possible but no additional information is available at this time. Updates will be posted when available. ... See MoreSee Less

3 weeks ago  ·  

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