
RWD#2 sends billing statements at the end of each month. New customers receive paper statements by default but can switch to E-bills by contacting the office. The due date is the 16th of each month. Late notices are sent on the 20th, with a disconnect date the following month. For payment arrangements, contact the District Office. Recurring payments are processed between the 14th-16th, with forms available online and in your welcome packet. Payments can be made by mail, online, or by phone, with service fees applicable. Ensure your contact details are up-to-date for notifications about leaks, work, or unusual consumption.
Due date is the 16th, and e-bills and recurrring payment options are available. You may pay by mail, online through our website (you can register an account or use Quick Pay) using a credit/debit card, or you can also call in and pay over the phone using a credit/debit card or ACH-check. Fees apply for some payment methods.
We deliver clean, dependable water to homes and businesses, ensuring consistent service across the district.
Payment PortalStop by or mail a payment to:
Rural Water District No. 2
Miami County, Kansas
25290 Harmony Rd
Paola, KS 66071
Step 1: Download the Electronic Payment Form.
Step 2: Print and fill out the form.
Step 3: Submit the form via mail, drop it off at the office or dropbox, or email to billing@ruralwater2mico.com.
Simple and clear information about our water services, billing, and support. If you have more questions, please contact our team.
Why are the readings on my bill different than the usage?
Our billing system does not print the final zero that would show on your meter. We have two styles of meters used in the District. Some contain more numbers, including a decimal, other meters contain a stationary zero at the end. You will need to add the ending zero to the readings to calculate your usage.
What do I do if I have a high bill?
The District billing runs a month behind. When you receive your bill verify the usage dates on the top right section of the statement to help determine if you were using additional water at that time. During summer months higher usage may be caused by: pools, watering (gardens, flowers, trees, grass), hoses that have been left running, extra watering for animals, sprinkler systems, etc. During winter months it could be: faucets left dripping for cold weather, extra watering of animals due to frozen water conditions, or furnace humidifiers. If you still cannot account for the usage, begin checking for a leak.
Does my meter get read every month?
Meters are read monthly by water district staff.