The District offers electronic statements via email and two options for electronic payments. You can pay online at the District’s website: www.ruralwater2mico.com or you can sign up for automatic payment withdrawal.
The District also offers email notifications. Example Notifications are-High Usage, Water Outages, or Construction in Your Area. You can sign up for email notifications and still receive paper statements.
You will need to sign up for each option you would like to participate in. Once you have signed up you do not have to continue to sign up. You only have to contact us for discontinuation or make a change.
If you would like more information on going paperless contact the District Office at 913-783-4325
E-Statements & Notifications
The District if currently working on establishing a notification program and e-statements. If you are interested in signing up please contact the District Office at 913-783-4325 or emailing to firstname.lastname@example.org
2016 Consumer Confidence Report
For the 2015 Testing Results
Is Now Available on this Website
Click on the GREEN Consumer Confidence Report tabon the left hand side to view the 2016 report along with reports from previous years. If you have any questions on the CCR report do not hesitate to contact the District Office.
The District Office will be closed on Monday, September 5, 2016.
If you need assistance please call 913-783-4325, follow the prompts to leave a message, and the technician will get back with you. If it is an emergency please see the emergency directory below for the contact numbers. If you have a billing or account questions please call back during office hours and we will be happy to assist you. ... See MoreSee Less
2 months ago ·
WE HAVE A WATER LEAK
WATER SERVICE IS OFF FOR LEAK REPAIRS
287TH Street Between Woodland Road and Oak Grove Road
We apologize for the inconvenience and appreciate your cooperation and patience.
If you have any questions or concerns do not hesitate to contact the
The District will discontinue using combined chlorine on Monday, August 22, 2016. Instead, free chlorine will be used for a minimum of thirty days. This is part of the District’s annual maintenance program. Patrons may notice a stronger than usual chlorine taste and smell to the water. This is only temporary and it is necessary to “burn out” the system and kill certain “nitrifying” bacteria that do not show up on the routine sampling. These bacteria are not harmful to humans or animals. They tend to cause slime growths within the waterlines and create a higher than normal demand on chlorine, thus lowering disinfection properties.
The chlorine taste may linger after the free chlorine has been discontinued, since some areas may wait three weeks for the free chlorine to reach them. In some cases, there may be some natural soluble iron and manganese present in the waterlines. Free chlorine may further oxidize these substances. If you notice off-colored water, call the District office and we will flush in your area.
District personnel are flushing water mains throughout the District. The flushing is to maintain water quality throughout the District in the continuing hot weather. If you experience extremely low water pressure or have no water please contact the District Office-913-783-4325.
The flush located at 271st and Spring Valley Road will be running all night, Tuesday, August 16, 2016.
We apologize for any inconvenience this may cause, but it is a task we must occasionally perform. ... See MoreSee Less
2 months ago ·
Iron & Manganese Issue
It appears the iron and manganese issue is now under control at the water treatment plant. We had an incident of a higher than normal concentration of naturally occurring iron and manganese pass through the plant. When disinfection is introduced, this commonly will turn the water appearance from slight yellow or brownish. With the temperatures above 90 for nearly a month this occurrence hit us around a month early. We react to this concentration by increasing the dosage of Potassium Permanganate, a strong oxidizing agent that changes the iron and manganese from soluble (in solution) to insoluble (out of solution) to remove during the normal plant operation. Keep in mind there is ALWAYS iron and manganese in the water in some form. The downside to a higher concentration is any further addition of bleach or Clorox to try to clean any potential staining of toilets, dishwashers and white clothing only increases the staining. Use a common bleachless cleaning product such as CLR or a rust removing product found on the shelf. RWD 2 does keep a powdered iron remover on hand to give to our water patrons to take care of the staining. This is free of charge.
We are now flushing the system in strategic locations to help this pass through our water system. We have over 650 miles of pipeline so this process does take a while. The water may appear cloudy from time to time as a result of the higher water velocities in the pipelines. If you have further questions, please call the district office. You may also view the following website for a more detailed explanation of iron and manganese found in surface waters: www.nesc.wvu.edu/ndwc/pdf/OT/TB/TB9_iron.pdf... See MoreSee Less